|
SAFIRE World - Better features, best prices, fastest delivery, excellent support! A division of Northern Venture Ltd Athens-Hyderabad-Limassol-Stuttgart-Taizhong
|
|
FAQ
How to Download & Get Started
Technical
Commercial
Is there an evaluation version of SAFIRE?
Yes! You could evaluate SAFIRE for 30 days free of charge & with no limits! To get an evaluation license follow the instructions here.
How can I get a license?
Please follow the instructions here to request a SAFIRE license.
What are the Alpha, Beta & Gamma versions of SAFIRE?
Alpha - Red Hot; full of flavor and fresh from the oven, this SAFIRE can be a little spicy! Alpha is straight from the developers; bugs are fixed as they are reported.
Beta - Green Label; gentle marinating leaves this SAFIRE smooth and creamy! Beta is one month old and relatively stable; only significant bugs (major & Serious) are fixed.
Gamma - Blue Label; careful love and attention make this the most tender SAFIRE ever! Gamma is two months old and 'frozen'; only serious and blocking bugs (Major) are fixed.
What is the 'Daily Brew'?
Daily Brew - Freshly made every day directly from our development code base; the Daily Brew incorporates our newest features which maybe a little strong (& untested).
I have a firewall on my pc; can I download products online?
If you have any problems with a firewall blocking your access, you can upload your license and the store will prepare the SAFIRE World Internet delivery to download.
What is the SAFIRE Tool Chain?
SAFIRE tool chain is a fully integrated development & run-time environment optimized for the implementation, validation & observation of signaling systems. It is used for a wide range of applications, such as gateways, signaling testers & protocol analyzers. For more information please read the SAFIRE Tool Chain datasheet here.
What are the unique features of SAFIRE?
What kind of systems can be developed using SAFIRE?
SAFIRE is the development environment used in every area of signaling systems:
Building on over 10 years of experiences in the industry, there are standard SAFIRE modules available for all types of networks:
For more details, please contact us.
What test suites for international standards run on SAFIRE?
Test suites conforming to a variety of international standards including ETSI, ITU-T & IETF. To learn more about our wide range of test suites running on SAFIRE, please visit the ACATS Forum.
Does SAFIRE support TTCN-3?
SAFIRE's test features are based on TTCN (ISO 9646-1 & 2). Following a cooperation with the ITU-T as recognized A.4 organization, SAFIRE jumped over the TTCN-3 work to create the world's first unified graphical representation for implementation AND test.
Testing languages, including TTCN, are evolving and we are working at the cutting edge of this evolution; as a qualified organization of the ITU-T, we are working on defining the next generation of languages. You can find more information about our role in these activities on the SDL Task Force website at www.SDL-Task-Force.org. From our experience, here are a few points to help you understand the advantages of using SAFIRE:
I know I can order directly, but my organization requires a local supplier; how can I find a reseller?
Please contact our Sales team for further assistance.
What does immediate delivery via the Internet mean?
As a modern organization our products have been designed for Internet delivery. For example, once a product have been purchased, the buyer could download the product directly from our web store and any required license will be sent to him by email.
Is there a discount for bulk license/product purchase?
Yes there is, for more information please contact our Sales team.
I work for a regional sales company; how can I register with you as a
reseller of your products?
If you are interested in applying as a reseller, you need to complete our Reseller Application Form (This becomes mandatory before the first mutual commercial project). On receipt of the application, we will confirm approval, if this is granted, with a letter stating the agreed sales margin based on the evaluation.
I teach at a university; can I get an educational license for students
to use for assignments?
For the purpose of collaborating with higher education users, the SAFIRE World offers free-of-charge special licenses within the framework of a co-operation agreement. For more information, please contact us.
My maintenance agreement has expired; how can I renew it?
The maintenance renewal is not automatic, but it is required by the user to contact us in order to prepare a corresponding offer. If the maintenance period has already expired, the cost for a 12 month maintenance extension is calculated at 50% of the order value on hardware and software components. Please contact us for details.
My maintenance agreement will expire soon; how can I renew it?
The maintenance renewal is not automatic, but it is required by the user to contact us in order to prepare a corresponding offer and confirm that this is possible. If the maintenance period is still valid, the cost for a 12 month maintenance extension is calculated at 13% of the order value on hardware and software components. Please contact us for details.
I lost/mislaid the SAFIRE software key; how can I get a new one?
Please send a written confirmation to SAFIRE World in Stuttgart by fax to +49 711 866 1240 stating the following: "We hereby confirm the physical software key for SAFIRE license #<enter license number here> has been lost and request a new license to replace it. If the lost license is found it will be returned without delay to SAFIRE World."
This must be signed by an authorized company representative (position of responsibility indicated under signature).
Note: This service is free-of-charge within the framework of a valid maintenance agreement.
|
|
Copyright © 2010 Northern Venture Ltd (SAFIRE World). All rights reserved. |